Support and Training

Our support desk tackles problems so that you can get back to focusing on new projects.

When everything is running smoothly, of course you want to keep it that way. That's why we have created our support and training service.

With this, we ensure that even after the project is completed, everything keeps running smoothly. We do this through technical support, maintenance, and upgrades.

Why is support important?

We monitor the performance of installed products and provide on-site training. So, we are there for you not only during, but also after the project. Complete services for every project; that is what we at DZ Technologies strive for.

Support and Training Services we provide:

  • Technical support

  • Maintenance and upgrades

  • 24/7 Monitoring

  • Onsite Trainings

How does it work?

The support desk of DZ Technologies B.V. is equipped with various options. Think of a ticket system, specially set up for each customer, monthly reports and quick WhatsApp help. Choose what you pay for and which services you want to use through our various support subscriptions.

By using DZ Technologies B.V. for this purpose, you do not have to deploy an entire service desk for hopefully only a few problems per month. Our support desk solves all problems allowing you to focus on new projects. This way you save time, money and training efforts.

The support desk of DZ Technologies B.V. is equipped with various options. Think of a ticket system, specially set up for each customer, monthly reports and quick WhatsApp help. Choose what you pay for and which services you want to use through our various support subscriptions.

A customized solution for everyone.​

DZ Technologies has partnerships with several AI analytics partners who are able to learn and train certain situations on board a yacht, in hotels, gyms or other locations. With this information, we can identify atypical events and notify the person responsible at that time.

 

Using artificial intelligence and machine learning techniques, we can learn the routine movement of the system, showing only abnormal or unusual behavior, allowing operators to focus on events that matter and respond in real time to unusual incidents.

With our technology partner, we train your AI and teach your AI what a right or wrong situation is.

Using artificial intelligence and machine learning techniques, we can learn the routine movement of the system, showing only abnormal or unusual behavior, allowing operators to focus on events that matter and respond in real time to unusual incidents.

With object detection, we can detect objects and teach the AI to recognize the object as trained. With the knowledge of having the object in the camera feed, we can configure certain actions.

 

An example: With object detection, you can detect if people are wearing masks. The AI detects the mask as an object and raises an alarm when there is a mask.

Receive a notification before certain events occur. With behavior detection, you can teach the system to look for certain behaviors and send an alert when these behaviors occur.

 

An example: someone grabs a gun during a robbery. It is not a normal procedure and together with object detection, the system can detect when this type of event occurs.

With license plate recognition, car license plates can be detected, recognized and counted. Based on this information an action can be performed. Not only cars, but also trains and boats can be detected and recognized using license plate recognition.

Face recognition is a distinct form of artificial intelligence. This method uses an algorithm to filter out a face from a video image or photograph. In just a few milliseconds, the system captures unique points in a person’s face. These points are converted to unique codes, ultimately recognizing the face.

Machine learning is a particular type of artificial intelligence that involves building systems that can learn from or use processed data to ultimately perform better.

With human motion detection, the camera has the ability to understand a person’s movements. The system detects a person’s body movement and knows what is normal. If this person collapses for any reason, the camera can detect this as “falling” and sends an alarm.

 

This feature would be a useful and powerful application in any location. A home, a super yacht and public areas.

Get in touch.

We are a team of passionate professionals ready for any challenge and experience in project delivery. Let’s get in touch!

Energieweg 14F
2404 HE, Alphen aan de Rijn

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